Fighting for truth, justice, and a kick-butt user experience.http://www.notesdesignblog.com/NotesDesignBlog/NDBlog.nsf/en-usWed, 10 Mar 2010 10:30:24 AM -0500 Tripp Black
1. Just say hotspot link. We are contemporary and backward compatible.

2. No one has mentioned this, but I assume the button brings up the link properties dialog if had selected an image, too. Yes? I hope so, I'd hate to have to do it a different way for an image Hotspot (which is what that is called).

3. URL is shorter than web address. I'd rather conserve the space.

4. I'd like to see the option for the properties box to be docked in the sidebar or floating.

5. The URL file://blablabla should get them to the file they want. Being primarily a web developer, I don't use file:// often. What a couple seem to be asking for is that sortof goofy browse button that FrontPage had where you browsed to the web page or file. I personally don't want it being a developer, but I can see it being desired for the Notes user in their client. BTW, there is http:// ftp:// file:// mailto: telnet:// and a bunch I don't use such as nttp:// news: wais, prospero:// gopher://

6. Frame is still necessary, as we support web-based and Notes-based frames, please do not remove it.

7. I'd support a _blank or _new as a checkbox instead of having to type it in everytime. (_top makes a page bust out of a frameset and load full frame). Actually, _anything will open a new window if the frame "anything" doesn't exist. We just do _blank and _new as developers to be "standard".]]>
1. Just say hotspot link. We are contemporary and backward compatible.

2. No one has mentioned this, but I assume the button brings up the link properties dialog if had selected an image, too. Yes? I hope so, I'd hate to have to do it a different way for an image Hotspot (which is what that is called).

3. URL is shorter than web address. I'd rather conserve the space.

4. I'd like to see the option for the properties box to be docked in the sidebar or floating.

5. The URL file://blablabla should get them to the file they want. Being primarily a web developer, I don't use file:// often. What a couple seem to be asking for is that sortof goofy browse button that FrontPage had where you browsed to the web page or file. I personally don't want it being a developer, but I can see it being desired for the Notes user in their client. BTW, there is http:// ftp:// file:// mailto: telnet:// and a bunch I don't use such as nttp:// news: wais, prospero:// gopher://

6. Frame is still necessary, as we support web-based and Notes-based frames, please do not remove it.

7. I'd support a _blank or _new as a checkbox instead of having to type it in everytime. (_top makes a page bust out of a frameset and load full frame). Actually, _anything will open a new window if the frame "anything" doesn't exist. We just do _blank and _new as developers to be "standard".]]> dx/notes8.5.1-will-have-an-insert-link-icon-on-the-toolbar.htm?opendocument&comments#04092009092536AMPSCJX3.htm Ian Randall
Also if they could provide a provide a toggle to switch from the deafult http:// refix to the Notes:// prefix, it would be more flexible.

While I am adding to my wish list, could they also provide a similar dialog for the Web browser interface...]]>
Also if they could provide a provide a toggle to switch from the deafult http:// refix to the Notes:// prefix, it would be more flexible.

While I am adding to my wish list, could they also provide a similar dialog for the Web browser interface...]]> dx/update-on-insert-links.htm?opendocument&comments#14042009103515PMPSC68L.htm Adam Gartenberg
I would second the recommendation above that if you have highlighted text, that it get pre-populated in the box.

Short of that, I'd recommend that you prefill the Link line with http://, but have it highlighted so that if I'm pasting in a URL it will automatically overwrite the prefilled text, but if I'm manually typing in an entry, I won't need to retype http:// each time. (This is how Wordpress does it).

I would also agree with shortening the descriptor to "insert link" (again, how Wordpress does it), although I see that at least in Office XP/2002 it does list it as "insert hyperlink" - I don't have a newer version to see what they're calling it these days.

(And now at the risk of complicating things, are you going to also update the right-click "remove hotspot" command if I change my mind?)]]>
I would second the recommendation above that if you have highlighted text, that it get pre-populated in the box.

Short of that, I'd recommend that you prefill the Link line with http://, but have it highlighted so that if I'm pasting in a URL it will automatically overwrite the prefilled text, but if I'm manually typing in an entry, I won't need to retype http:// each time. (This is how Wordpress does it).

I would also agree with shortening the descriptor to "insert link" (again, how Wordpress does it), although I see that at least in Office XP/2002 it does list it as "insert hyperlink" - I don't have a newer version to see what they're calling it these days.

(And now at the risk of complicating things, are you going to also update the right-click "remove hotspot" command if I change my mind?)]]> dx/update-on-insert-links.htm?opendocument&comments#04152009010555PMPSCP8R.htm Adam Gartenberg
First, thanks so much for the update that this will (possibly - hopefully likely) make it in!

In terms of naming, I see that Wordpress just calls this functionality "Insert Link" (although my rapidly dated Office 2002/XP does refer to it as a hyperlink - not sure if they've updated that in more recent versions). Regardless, I agree with those asking for "link" instead of "hyperlink."

I would also like to request that, like Wordpress does, you prefill the URL field with "http://" but have it highlighted, so that pasting will automatically overwrite it, but also so we don't need to retype http:// each time that we choose to manually type in a URL.

One last question - in addition to updating the Create menu, have you looked at the right-click menu item "remove hotspot" (e.g., will you keep it "remove hotspot" or will you replace it with "remove link")?

Thanks again!]]>
First, thanks so much for the update that this will (possibly - hopefully likely) make it in!

In terms of naming, I see that Wordpress just calls this functionality "Insert Link" (although my rapidly dated Office 2002/XP does refer to it as a hyperlink - not sure if they've updated that in more recent versions). Regardless, I agree with those asking for "link" instead of "hyperlink."

I would also like to request that, like Wordpress does, you prefill the URL field with "http://" but have it highlighted, so that pasting will automatically overwrite it, but also so we don't need to retype http:// each time that we choose to manually type in a URL.

One last question - in addition to updating the Create menu, have you looked at the right-click menu item "remove hotspot" (e.g., will you keep it "remove hotspot" or will you replace it with "remove link")?

Thanks again!]]> dx/update-on-insert-links.htm?opendocument&comments#04152009101527PMPSC5U8.htm Wed, 10 Mar 2010 10:30:24 AM -0500 Jeanie Sandberg Regarding Andy’s blog posting abotu the "going to the wrong replica" http://www.notesdesignblog.com/NotesDesignBlog/NDBlog.nsf/dx/regarding-andys-blog-posting-abotu-the-going-to-the-wrong-replica.htm?opendocument&comments#03102010103024AMPSCMD3.htm Tue, 9 Mar 2010 10:30:04 AM -0500 Kevin Pettitt How to let users define their own default font for Rich text fields
:-)]]>
:-)]]> http://www.notesdesignblog.com/NotesDesignBlog/NDBlog.nsf/dx/how-to-let-users-define-their-own-default-font-for-rich-text-fields.htm?opendocument&comments#03092010103004AMPSCMCU.htm Sat, 6 Mar 2010 12:22:08 AM -0500 Shamima Sultana Review of IBM Lotus Notes and Domino 8.5.1: The Upgrader’s Guide
thanks for the post]]>
thanks for the post]]> http://www.notesdesignblog.com/NotesDesignBlog/NDBlog.nsf/dx/review-of-ibm-lotus-notes-and-domino-8.5.1-the-upgraders-guide.htm?opendocument&comments#03062010122208AMPSC9GV.htm Wed, 3 Mar 2010 12:57:09 PM -0500 sri How to add any Notes view to the Search toolbar as a search scope that’s alwlays available
For some reason I was not able to find the 'Middle Widget toolbar button '. Can you please let us know where can we find them.

Thanks,

Sri.]]>
For some reason I was not able to find the 'Middle Widget toolbar button '. Can you please let us know where can we find them.

Thanks,

Sri.]]> http://www.notesdesignblog.com/NotesDesignBlog/NDBlog.nsf/dx/how-to-add-any-notes-view-to-the-search-toolbar-as-a-search-scope-thats-alwlays-available.htm?opendocument&comments#03032010125709PMPSCQ8S.htm Wed, 3 Mar 2010 12:27:08 PM -0500 David Please review and comment on this DRAFT of a CIO persona
When she seeks professional opinions of others, she always looks to her peers for guidance rather than internal technical professionals that work for her. After all, she doesn't want to appear to know less about technology vision and strategies than her staff, right?

She reads short articles that are a mix of technical highlights with lots of statistics and side-by-side bullets that consolidate the info making it easy to make a black-and-white decision.

Once she declares a decision, she is very unlikely to change her mind. First, she has too much to think about to be second-guessing or re-evaluating those decisions. Second, consistency is regarded more highly than correctness. She heeds her first impressions and intuitive thinking. This is especially true in the case of changing technology. Change is costly. Once the change has been started, there is no changing back.

I assume the purpose of this exercise is to influence CIOs' decisions about technology. You should check out the book "Influence: The Psychology of Persuasion" by Robert B. Cialdini, PH.D. Required reading for all business majors at many universities.]]>
When she seeks professional opinions of others, she always looks to her peers for guidance rather than internal technical professionals that work for her. After all, she doesn't want to appear to know less about technology vision and strategies than her staff, right?

She reads short articles that are a mix of technical highlights with lots of statistics and side-by-side bullets that consolidate the info making it easy to make a black-and-white decision.

Once she declares a decision, she is very unlikely to change her mind. First, she has too much to think about to be second-guessing or re-evaluating those decisions. Second, consistency is regarded more highly than correctness. She heeds her first impressions and intuitive thinking. This is especially true in the case of changing technology. Change is costly. Once the change has been started, there is no changing back.

I assume the purpose of this exercise is to influence CIOs' decisions about technology. You should check out the book "Influence: The Psychology of Persuasion" by Robert B. Cialdini, PH.D. Required reading for all business majors at many universities.]]> http://www.notesdesignblog.com/NotesDesignBlog/NDBlog.nsf/dx/pleaes-review-and-comment-on-this-draft-of-a-cio-persona.htm?opendocument&comments#03032010122708PMPSCPMZ.htm Tue, 2 Mar 2010 08:29:42 AM -0500 True - Very True Please review and comment on this DRAFT of a CIO persona
CIO's only job is to cut cost. This usually starts with software maintanence and subscription costs being removed (even for current software that the company runs on). It progresses to cutting of staff - because it is the only cost that is greater than software costs. It then proceeds to reduction in toolsets (for the above reasons) even though it reduces functionality and productivity of the individual user. This reduction (if noticed at all) is rationalized by less tools, means less training and a more uniformed cosistency across the organization.

Increasing productivity of the employee is not on the list of most CIOs. Introducing new hardware, software or any diviation from the status quo inherently has risk, the ROI is difficult to prove and puts their visibility in the spot light. These are all things a CIO inherently avoids.

But as in all companies, you probably can't create this persona to be real to life. It may be politically unacceptable and isn't "sellable" anywhere - but it is the truth.]]>
CIO's only job is to cut cost. This usually starts with software maintanence and subscription costs being removed (even for current software that the company runs on). It progresses to cutting of staff - because it is the only cost that is greater than software costs. It then proceeds to reduction in toolsets (for the above reasons) even though it reduces functionality and productivity of the individual user. This reduction (if noticed at all) is rationalized by less tools, means less training and a more uniformed cosistency across the organization.

Increasing productivity of the employee is not on the list of most CIOs. Introducing new hardware, software or any diviation from the status quo inherently has risk, the ROI is difficult to prove and puts their visibility in the spot light. These are all things a CIO inherently avoids.

But as in all companies, you probably can't create this persona to be real to life. It may be politically unacceptable and isn't "sellable" anywhere - but it is the truth.]]> http://www.notesdesignblog.com/NotesDesignBlog/NDBlog.nsf/dx/pleaes-review-and-comment-on-this-draft-of-a-cio-persona.htm?opendocument&comments#03022010082942AMPSCJZM.htm Mon, 1 Mar 2010 09:34:28 AM -0500 Keith Brooks Please review and comment on this DRAFT of a CIO persona
Better yet, maybe they could post this and get pure feedback from the source.

My interactions with CIOs has shown they do not usually have an active set of hardware or software they are playing with, that is for their deputies. Their job is more visualization of the future, helping the CEO understand what the technology does for business and look at the ways they could cut costs...based on other CIOs or trusted people, not necessarily sales people.

The CIO likes to include input from many places, business partners, vendors, etc.. and they like/use what the prefer not what the company prefers, like iPhones for example.

They also deal with a lot of fire fighting, but the better ones have deputies for that, the better CIO also spends time on the front lines with customers or at the stores/locations where business takes place to plan for the future and enhance daily productivity. This CIO is a Board member and sits and reports to the CEO.

The not so forward thinking CIO puts out fires, keeps the lights on, is way behind in upgrades and is not sure how to get budget funding or a seat with the CEO because he/she reports to the CFO and is treated like a cost center.

So the reality is there are 2(CIO.com would argue, 3) types of CIOs. Maybe that could be figured into this as well?]]>
Better yet, maybe they could post this and get pure feedback from the source.

My interactions with CIOs has shown they do not usually have an active set of hardware or software they are playing with, that is for their deputies. Their job is more visualization of the future, helping the CEO understand what the technology does for business and look at the ways they could cut costs...based on other CIOs or trusted people, not necessarily sales people.

The CIO likes to include input from many places, business partners, vendors, etc.. and they like/use what the prefer not what the company prefers, like iPhones for example.

They also deal with a lot of fire fighting, but the better ones have deputies for that, the better CIO also spends time on the front lines with customers or at the stores/locations where business takes place to plan for the future and enhance daily productivity. This CIO is a Board member and sits and reports to the CEO.

The not so forward thinking CIO puts out fires, keeps the lights on, is way behind in upgrades and is not sure how to get budget funding or a seat with the CEO because he/she reports to the CFO and is treated like a cost center.

So the reality is there are 2(CIO.com would argue, 3) types of CIOs. Maybe that could be figured into this as well?]]> http://www.notesdesignblog.com/NotesDesignBlog/NDBlog.nsf/dx/pleaes-review-and-comment-on-this-draft-of-a-cio-persona.htm?opendocument&comments#03012010093428AMPSCLA4.htm Mon, 1 Mar 2010 08:12:27 AM -0500 Socialscot Please review and comment on this DRAFT of a CIO persona
It is possible I am being more cynical than I should be but I've only been in the Oil Industry for 26 years. :-)]]>
It is possible I am being more cynical than I should be but I've only been in the Oil Industry for 26 years. :-)]]> http://www.notesdesignblog.com/NotesDesignBlog/NDBlog.nsf/dx/pleaes-review-and-comment-on-this-draft-of-a-cio-persona.htm?opendocument&comments#01032010081227PSCJNU.htm Mon, 1 Mar 2010 05:31:31 AM -0500 Antoine Leboyer Please review and comment on this DRAFT of a CIO persona
your description of the life of a classic CIO is too positive.

CIOs are under significant pressure. Their organisations are often seen as cost centers, ... not always not very often and especially during tough times. Proving effective returns and quality of work is a hidden nr 1 priority of CIOs.

Remember the old joke which is CIO means Career is over.

Using GSX's terms, remember, we started say 5 years ago with admins who have climbed the ladder and we developed Analyzer because they told us that they were swamped unders reports.

Let me know if this helps,

best, AL]]>
your description of the life of a classic CIO is too positive.

CIOs are under significant pressure. Their organisations are often seen as cost centers, ... not always not very often and especially during tough times. Proving effective returns and quality of work is a hidden nr 1 priority of CIOs.

Remember the old joke which is CIO means Career is over.

Using GSX's terms, remember, we started say 5 years ago with admins who have climbed the ladder and we developed Analyzer because they told us that they were swamped unders reports.

Let me know if this helps,

best, AL]]> http://www.notesdesignblog.com/NotesDesignBlog/NDBlog.nsf/dx/pleaes-review-and-comment-on-this-draft-of-a-cio-persona.htm?opendocument&comments#01032010053131PSCFJ9.htm Sun, 28 Feb 2010 11:22:07 PM -0500 Kevin Pettitt Please review and comment on this DRAFT of a CIO persona
The thing that concerns me, and I have struggled (and probably failed) to avoid this sounding flip, is that Gus seems a little too technically competent and enlightened to represent a typical CIO. Linux? Looking at Symphony? If the goal is to idealize the role so marketing materials can be designed to flatter CIOs in the audience at sales calls, then she sounds great. But if the goal is to help Sales folk understand their potential audience, then I'm not so sure.

For one thing, unlike a design persona, you cannot assume a sales persona already uses Lotus products. *Like* a design persona, you probably want more than one. Company size, industry, and other variables come into play. There has been plenty of conversation in the blogosphere over the years about the emotional and political factors that often cloud technical decisions at the CIO level and higher. I suspect an exercise in soliciting feedback for additional CIO/CxO personas would be quite fruitful (and probably entertaining).]]>
The thing that concerns me, and I have struggled (and probably failed) to avoid this sounding flip, is that Gus seems a little too technically competent and enlightened to represent a typical CIO. Linux? Looking at Symphony? If the goal is to idealize the role so marketing materials can be designed to flatter CIOs in the audience at sales calls, then she sounds great. But if the goal is to help Sales folk understand their potential audience, then I'm not so sure.

For one thing, unlike a design persona, you cannot assume a sales persona already uses Lotus products. *Like* a design persona, you probably want more than one. Company size, industry, and other variables come into play. There has been plenty of conversation in the blogosphere over the years about the emotional and political factors that often cloud technical decisions at the CIO level and higher. I suspect an exercise in soliciting feedback for additional CIO/CxO personas would be quite fruitful (and probably entertaining).]]> http://www.notesdesignblog.com/NotesDesignBlog/NDBlog.nsf/dx/pleaes-review-and-comment-on-this-draft-of-a-cio-persona.htm?opendocument&comments#02282010112207PMPSC8BD.htm Sun, 28 Feb 2010 05:51:50 PM -0500 Mary Beth Raven Please review and comment on this DRAFT of a CIO persona
Thanks for the comments, I can certiainly change that one about pagers.

And I am stuck with her picture because we are working with a specific set of names and pictures approved by IBM legal. hum, but I could make her ex-husband a plastic surgeon, would that make it more believable :?:)]]>
Thanks for the comments, I can certiainly change that one about pagers.

And I am stuck with her picture because we are working with a specific set of names and pictures approved by IBM legal. hum, but I could make her ex-husband a plastic surgeon, would that make it more believable :?:)]]> http://www.notesdesignblog.com/NotesDesignBlog/NDBlog.nsf/dx/pleaes-review-and-comment-on-this-draft-of-a-cio-persona.htm?opendocument&comments#02282010055150PMPSCVYX.htm Sun, 28 Feb 2010 04:30:34 PM -0500 Giuseppe Grasso Please review and comment on this DRAFT of a CIO persona
also, "Is trying to justify getting rid of all pagers; she feels they are obsolete" looks like an american thing, in europe the same bullet would be something like "Is trying to find a way to support all the different mobile platform used by the workforce".]]>
also, "Is trying to justify getting rid of all pagers; she feels they are obsolete" looks like an american thing, in europe the same bullet would be something like "Is trying to find a way to support all the different mobile platform used by the workforce".]]> http://www.notesdesignblog.com/NotesDesignBlog/NDBlog.nsf/dx/pleaes-review-and-comment-on-this-draft-of-a-cio-persona.htm?opendocument&comments#02282010043034PMPSCUEG.htm Sun, 28 Feb 2010 02:42:54 PM -0500 Mary Beth Raven Regarding Andy’s blog posting abotu the "going to the wrong replica" http://www.notesdesignblog.com/NotesDesignBlog/NDBlog.nsf/dx/regarding-andys-blog-posting-abotu-the-going-to-the-wrong-replica.htm?opendocument&comments#02282010024254PMPSCSAV.htm Sun, 28 Feb 2010 02:18:20 PM -0500 Mary Beth raven Regarding Andy’s blog posting abotu the "going to the wrong replica"
1. the "fix" above might not actually be workign "as designed"

2. The "fix" above might not be what people want.

@Jeanie-- it sounds like you do NOT want Ronan to close the PMR because it is still not working.]]>
1. the "fix" above might not actually be workign "as designed"

2. The "fix" above might not be what people want.

@Jeanie-- it sounds like you do NOT want Ronan to close the PMR because it is still not working.]]> http://www.notesdesignblog.com/NotesDesignBlog/NDBlog.nsf/dx/regarding-andys-blog-posting-abotu-the-going-to-the-wrong-replica.htm?opendocument&comments#02282010021820PMPSCRTH.htm Sat, 27 Feb 2010 07:48:42 AM -0500 ghd Regarding Andy’s blog posting abotu the "going to the wrong replica" Link } This was the # support issue in our company. I cannot tell you how many users commented on how the new version was slow to deliver mail, that their Blackberries refreshed more, how painful it was to flip to a local replica that was out of date or lacking view indexes since it had not been used for a while. We called it the "sticky replica" issue. { Link }]]> Link } This was the # support issue in our company. I cannot tell you how many users commented on how the new version was slow to deliver mail, that their Blackberries refreshed more, how painful it was to flip to a local replica that was out of date or lacking view indexes since it had not been used for a while. We called it the "sticky replica" issue. { Link }]]> http://www.notesdesignblog.com/NotesDesignBlog/NDBlog.nsf/dx/regarding-andys-blog-posting-abotu-the-going-to-the-wrong-replica.htm?opendocument&comments#02272010074842AMPSCJ7Z.htm Fri, 26 Feb 2010 06:19:37 AM -0500 Jeanie Sandberg Regarding Andy’s blog posting abotu the "going to the wrong replica"
Lotus Support informed me that this issue was resolved in 8.5.1, however that is not the case. I have an 8.5 and 8.5.1 cleint and it continues to be a problem. Below is the response I received from IBM

"This issue has been reported before and numerous customers did not like this functionality. Instead in versions 8.0.3 and 8.5.1 the functionality has been reverted to look to the mailfile location mentioned in the location document when the Notes client is opened. this was reported in software problem report # AJAS7PDKER. I have created customer report # LO37830 for you against this issue. If you have any further queries in regard to this issue please let me know, otherwise are you happy to close this PMR?

Kind regards,

Ronan Redican

"]]>
Lotus Support informed me that this issue was resolved in 8.5.1, however that is not the case. I have an 8.5 and 8.5.1 cleint and it continues to be a problem. Below is the response I received from IBM

"This issue has been reported before and numerous customers did not like this functionality. Instead in versions 8.0.3 and 8.5.1 the functionality has been reverted to look to the mailfile location mentioned in the location document when the Notes client is opened. this was reported in software problem report # AJAS7PDKER. I have created customer report # LO37830 for you against this issue. If you have any further queries in regard to this issue please let me know, otherwise are you happy to close this PMR?

Kind regards,

Ronan Redican

"]]> http://www.notesdesignblog.com/NotesDesignBlog/NDBlog.nsf/dx/regarding-andys-blog-posting-abotu-the-going-to-the-wrong-replica.htm?opendocument&comments#02262010061937AMPSCGGB.htm